The Charm City Pet Loss Support Group

Grieving Pet Parents Support Group

Navigating the grief of losing a pet can be a challenging journey. To support our community of

grieving pet parents, Charm City offers an in-person support group every 2nd Tuesday of the month

@ 6PM. Join us at our center located at 5712 O'Donnell St, Baltimore, MD 21224. Where you can

share your experience and find solace in the company of others who understand your loss.

Additionally, We hold a special gathering on the Last Sunday of every month. RSVP is Required for

both events, as we aim to create a safe and supportive environment for everyone. We offer both

in-person and virtual support. Please reserve a spot below to join us.

In-Person Support

In-Person Support

This Worksheet is meant to help you process your emotions and

honor the memory of your beloved pet. Click below to Download.

At Charm City Pet Crematory, we are committed to providing a compassionate and supportive environment for all pet parents. Whether through our support groups or special resources for children, we are here to help you honor your beloved pets and navigate the journey of grief together.

Here’s How We’ll Support You

We know that saying goodbye is never easy. That’s why we promise to listen without rushing, to treat your pet with the respect they deserve, and to be here for you every step of the way — with empathy, patience, and warmth.

We’ve designed a simple, compassionate process to ease your burden.

Every step is handled with care, respect, and understanding.

  • Complete This Short Form – It helps us understand your needs and preferences.

  • Schedule or Let Us Reach Out – You can choose a time to talk, or we’ll contact you directly.

  • We're Here For You – We'll stand by you with warmth and support in this unfortunate time.

"I felt like they were there for me"

"Their customer service went above and beyond"

"Wonderful Service"

"I had to put my lil doodlebug down this week, and it has been very difficult. The people a Charm City were extremely helpful and kind. They picked my dog for cremation up from the vet and gave her back to me in a tasteful box that I can put on my desk. I felt like they were there for me and only me during this difficult time and I am extremely grateful for that."

- Hogarth F

"Their customer service went above and beyond my expectations. Our wheelchair dachshund Willie died unexpectedly. Zoey went the extra mile to treat our little guy with dignity. Willie was a big part of our family, and Zoey understood and was very compassionate. The day after we left Willi's remains with them, his ashes were returned to us in a beautiful box in a nice bag with tissue. They even saved some of his beautiful fur for us in a little bag when we asked. We were treated with compassion, and that is what makes them the best at what they do"

- Chris S

"Wonderful service. My poor pup died in the middle of the night and they contacted us right back at 3:00a.m. Treated my son with compassion and dignity. We had our beloved pup back within 24 hours! I thank them from the bottom of my heart!"

- Wendy B

"Until one has loved an animal, a part of one's soul remains unawakened"

- Anatole France

Heartfelt, Lifelong Affection for

Your Cherished Friend

With quiet care and understanding, we’ll help you honor your pet’s life and take the next steps gently, together.

Email or Text Us

+1 (443) 567-3192

+1 (410) 633-3083

5500 O'Donnell St.

Baltimore Md, 21224

2025, Charm City Pet Crematory