Children's Pet Loss Support
CCPC Kids Corner
Understanding that children process grief differently, Charm City provides dedicated resources for parents of children aged 5-18 years. Our goal is to help young ones navigate their feelings and keep the memory of their pets alive.
Rainbow Bridge Connection
Charm City has the direct line to Rihanna, The Rainbow Bridge Gatekeeper.
For parents wishing to check in on their beloved pets that have passed, you
can connect with Rihanna. This unique service provides comfort and
reassurance during such a difficult time.
"Until one has loved an animal, a part of one's soul remains unawakened"
- Anatole France
"I felt like they were there for me"
"Their customer service went above and beyond"
"Wonderful Service"
"I had to put my lil doodlebug down this week, and it has been very difficult. The people a Charm City were extremely helpful and kind. They picked my dog for cremation up from the vet and gave her back to me in a tasteful box that I can put on my desk. I felt like they were there for me and only me during this difficult time and I am extremely grateful for that."
- Hogarth F
"Their customer service went above and beyond my expectations. Our wheelchair dachshund Willie died unexpectedly. Zoey went the extra mile to treat our little guy with dignity. Willie was a big part of our family, and Zoey understood and was very compassionate. The day after we left Willi's remains with them, his ashes were returned to us in a beautiful box in a nice bag with tissue. They even saved some of his beautiful fur for us in a little bag when we asked. We were treated with compassion, and that is what makes them the best at what they do"
- Chris S
"Wonderful service. My poor pup died in the middle of the night and they contacted us right back at 3:00a.m. Treated my son with compassion and dignity. We had our beloved pup back within 24 hours! I thank them from the bottom of my heart!"
- Wendy B
Here’s How We’ll Support You
We know that saying goodbye is never easy. That’s why we promise to listen without rushing, to treat your pet with the respect they deserve, and to be here for you every step of the way — with empathy, patience, and warmth.
We’ve designed a simple, compassionate process to ease your burden.
Every step is handled with care, respect, and understanding.
Complete This Short Form – It helps us understand your needs and preferences.
Schedule or Let Us Reach Out – You can choose a time to talk, or we’ll contact you directly.
We're Here For You – We'll stand by you with warmth and support in this unfortunate time.
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