Where Did Charm City Start?

Charm City Pet Crematory was started in Baltimore, Maryland in April of 2007, to provide a local cremation facility so that owners pets would be cremated locally instead of transporting their beloved companions far away from their owners. Since our conception we have accumulated a very long list of satisfied clients. We also have the experience and the knowledge to help you through this difficult time. We will always continue to strive to maintain the highest customer satisfaction standards in the industry.

We are a family-owned business. We are not owned by a large corporation like some other companies. Being family owned and having many pets ourselves we understand fully what you might go through when your beloved pet passes away. We currently service families in Baltimore County, Baltimore City, & surrounding Counties. You may bring your pet to us directly, or your veterinarian.

Just ask for us to provide the cremation services for your pet.

If you live outside of our service area, you can also bring your pet directly to us. Just give us a call.

We are committed to tradition. We stand for professionalism, considerate discretion and personal support. We respect both the wishes of the deceased and the bereaved and therefore address every concern as individually as possible.

Paying final respects to the deceased with dignity is just as important to us as offering support to the family and friends they have left behind. We will be there by your side in this difficult situation, to console you and give you the space you need to go through the process of grieving. We never lose sight of our role as an understanding companion to you during your time of mourning. You can turn to us for personal guidance. Our Pets are every part of our lives; our children have grown up loving their furry brothers and sisters. We listen and understand the deep love of our fur babies.

Here’s How We’ll Support You

We know that saying goodbye is never easy. That’s why we promise to listen without rushing, to treat your pet with the respect they deserve, and to be here for you every step of the way — with empathy, patience, and warmth.

We’ve designed a simple, compassionate process to ease your burden.

Every step is handled with care, respect, and understanding.

  • Complete This Short Form – It helps us understand your needs and preferences.

  • Schedule or Let Us Reach Out – You can choose a time to talk, or we’ll contact you directly.

  • We're Here For You – We'll stand by you with warmth and support in this unfortunate time.

"I felt like they were there for me"

"Their customer service went above and beyond"

"Wonderful Service"

"I had to put my lil doodlebug down this week, and it has been very difficult. The people a Charm City were extremely helpful and kind. They picked my dog for cremation up from the vet and gave her back to me in a tasteful box that I can put on my desk. I felt like they were there for me and only me during this difficult time and I am extremely grateful for that."

- Hogarth F

"Their customer service went above and beyond my expectations. Our wheelchair dachshund Willie died unexpectedly. Zoey went the extra mile to treat our little guy with dignity. Willie was a big part of our family, and Zoey understood and was very compassionate. The day after we left Willi's remains with them, his ashes were returned to us in a beautiful box in a nice bag with tissue. They even saved some of his beautiful fur for us in a little bag when we asked. We were treated with compassion, and that is what makes them the best at what they do"

- Chris S

"Wonderful service. My poor pup died in the middle of the night and they contacted us right back at 3:00a.m. Treated my son with compassion and dignity. We had our beloved pup back within 24 hours! I thank them from the bottom of my heart!"

- Wendy B

"Until one has loved an animal, a part of one's soul remains unawakened"

- Anatole France

Heartfelt, Lifelong Affection for

Your Cherished Friend

With quiet care and understanding, we’ll help you honor your pet’s life and take the next steps gently, together.

Email or Text Us

+1 (443) 567-3192

+1 (410) 633-3083

5500 O'Donnell St.

Baltimore Md, 21224

2025, Charm City Pet Crematory